Customer Service Representative

Immediate need for a talented Customer Service Representative. This is a 06+months contract opportunity with long-term potential and is located in Lake Mary, FL(Remote). Please review the job description below and contact me ASAP if you are interested.
 
Job ID: 25-70611
 
Pay Range: $16 - $16.25/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities: 

• Delivers straightforward administrative and/or other basic business services in Customer Service. Receives requests by mail, telephone, or in person regarding orders and claims/policies.
• Responds to inquiries from facilities , providers and/or others for information and assistance.
• Performs research to respond to inquiries and interprets policy provisions to determine most effective response.
• Mails or routes claim forms and supporting documentation to various units for processing.
• Position typically requires excellent interpersonal skills, ability to understand and interpret policy provisions.
• Independently responds to inquiries, grievances, complaints Issues tend to be routine in nature.
• Good knowledge and understanding of Customer Service and business/operating processes and procedures.
• Works to clearly defined procedures under close supervision.

 
Key Requirements and Technology Experience:  

• Key skills; Customer Service
• SAP
• Inbound/Outbound calls
• Data Entry
• Phone Skills
• Microsoft Outlook exp
• Tech Savy
• Microsoft programs, Excel, Outlook

Our client is a leading Insurance Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy 

.


#prof J2W:CB3