Senior Configuration Solutions Analyst

Immediate need for a talented Senior Configuration Solutions Analyst . This is a 03 month contract to potential extension/Hire opportunity with long-term potential and is located in Philadelphia, PA (Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-04094

Pay Range: $35 - $40/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Business Configuration Solution Delivery – Analyze, determine feasibility, and prove solution concepts for new business, operations enhancement requests, state and federal mandates, BPO/Partnership implementation or introduction of new products.
• Projects and Requirements – Portfolio project work will be assessed, and if feasible, requirements and/or functional specs will be developed to meet the business need
• Operations Support – The Lead Configuration Solutions Analyst is responsible for collaborating with their teammates and peers to improve business area daily processes and tasks within the Health Rules and Front Office System applications.
• Also responsible for determining system and process feasibility for new clients, lines of business, and/or products
• Ticket Resolution – Focus on resolving tickets and enhancement requests in ServiceNow accurately according to SLAs
• Process Improvements – Identify and define process improvements across operations with our business partners (sales/account management, claims, billing and enrollment, clinical services, IT, product, etc.)
• Operational Analytics – Retrieve, analyze, organize, report and configure data as needed to support decision making and optimization within the operations business areas.
• In addition, identifying global trends in operational issues
• System Releases – Understand system changes and impacts and determine if new processes or configuration is required.

Key Requirements and Technology Experience:

• Key Skills;Bachelor’s degree in related field preferred
• Experience in Healthcare required
• Proven problem-solving abilities that allow you to understand root cause, provide impact assessment, and follow through on process improvement to ensure there is no additional exposure for the organization/client
• HealthRules Payer experience required
• Inspires and motivate others to support a culture of accountability/execution by setting clear expectations and measuring success though performance which will drive organizational results
• Provide support to Configuration Solutions Analysts
• Implement improved processes, best practices in configuration and management methods to generate higher ROI and workflow optimization
• Must have above average analytical skills
• Must have a global view of interactions with other systems or business needs to determine levels of impact
• Demonstrated experience using Microsoft office products and project management tools
• Proven effective communication and analytical skills required to covey complex ideas and concepts to users, business systems analyst, IT and officer level management
• Must be detail oriented and understand corporate objectives.
• Ability to follow through on project life cycle while maintaining target deadlines.
• Must be able to develop contingency project plans

Our client is a leading Health and Insurance Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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