Systems Engineer

Immediate need for a talented Systems Engineer. This is a 12+ Months Contract opportunity with long-term potential and is located in Atlanta, GA. Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-74397

Pay Range: $32-$42/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:

• Liaise between OCC Duty Director and IT.
• Collaborate with OCC Business IT team on application releases, troubleshooting, and user reported issues.
• Monitor, maintain, and troubleshoot OCC VDI infrastructure using VMWare and Teradici tools provided.
• Monitor, maintain, and troubleshoot OCC Radio infrastructure coordinating with ATL Radio, Client Radio Shop and vendor Zetron.
• Maintain and troubleshoot A/V infrastructure provided by Baker Audio, escalating when necessary.
• Entitle, install, maintain, test, and troubleshoot, operating systems and software products.
• Configure, install, maintain, test, and troubleshoot hardware systems.
• Complete work orders as assigned.
• Create and monitor network/local print queues for all printers.
• Implement changes to platforms with minimal impact to the business by following established OCC procedures for VDI and physical infrastructures.
• Write, submit, and perform RFCs for OCC Solution Center work as assigned.
• Coordinate external vendor services.

Key Requirements and Technology Experience:

• The OCC Solution Center is the 7/24 IT support for Client's Operations and Customer Center (OCC).
• This will be onsite only position. This is a 7/24 area – the workdays and shifts will vary and include nights and weekends.
• Ability to work rotating schedules to accommodate 24x7x365 support is required. During training, position rotates through several shifts.
• After training, shift will be Thu-Sat midnights. Shifts are currently 0500-1700 and 1700-0500.
• The OCC Solution Center team is responsible for all first and second level IT issues as well as install, move, add, and change (IMAC) requests supporting the IT infrastructure in the Operations and Customer Center (OCC).
• The ideal candidate will have knowledge of multiple operating systems, systems integration, systems architecture, programming languages, and demonstrated knowledge of the field environment.
• Experience with VMWare and VDI infrastructure desired.
• Experience with multiple Client modules is desired including Incident, Change, Asset, and Request.
• Must be able to move, on a regular basis, equipment that weighs up to 30 pounds.
• Candidate must enjoy working directly with end users in different positions and with different levels of technical expertise.

Our client is a leading Airlines organization and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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