Product Management Senior Analyst

Immediate need for a talented Product Management Senior Analyst. This is a 04+ Months Contract opportunity with long-term potential and is located in Morris Plains, NJ (Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID:25-85813

Pay Range: $32 - $34/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:

• The main role of the Member Experience Manager is to manage the development, review and approval of Medicare beneficiary plan-related communications as required by the Centers for Medicare and Medicaid Services (CMS). 
• This client-facing position will work closely with internal Product and Account Management partners to understand client requirements to develop a communications approach that meets the client requirements.
• The scope of programs handled by this person will include, but is not limited to, annual update of our main suite of customizable plan documents used in each of our clients’ member enrollment package, welcome kit, and annual renewal package.
• The Member Experience Manager will function independently as a member of the team, and work in partnership with our Marketing Operations Team as needed, to ensure all communication content meets
• CMS, client requirements, and are mailed to meet CMS-mandated time frames.
• In addition, the person in this position would be responsible for ensuring all production forms and matrices are completed and provided to Marketing Operations as a part of ensuring flawless execution of the communications and/or mailing.

Key Requirements and Technology Experience:

• Skills-Communication Manager (5+ Years), Client Facing Experience, Project Management in healthcare industry.        
• Manage client requirements and the development of member communications within a defined scope.
• Oversee the development, review, and overall timelines for assigned portfolio of clients.
• Prioritize and maintain project schedules for all materials to understand status and timing as well as
• assess and mitigate risks.
• Provide Marketing Operations with the appropriate document releases and mail package contents and specifications.
• Minimum of intermediate level Microsoft Word and Excel skills and ability to work with a variety of web-based tools
• Demonstrate ability to manage multiple projects concurrently under tight timeframes and extreme pressure
• Excellent interpersonal skills
• Strong communication skills (oral and written)
• Ability to follow documented processes and work instructions
• Ability to manage multiple projects under tight timeframes
• Ability to work in a dynamic business environment
• Ability to work well with all types of work styles
• Extremely detail oriented multi-tasker with strong organizational skills
• Strong self-starter with excellent time-management skills.
• MS Word and Excel knowledge at an intermediate level at a minimum
• project management skills
• ability to listen to direction from manager and more experienced peers.
• HS/GED is the minimum required, but would have to come with a lot of relevant experience (5-7+ years)
• Bachelor’s degree or higher is highly preferred
• Minimum 3-4+ years communication and program management experience, but prefer 5-7+ years
• Experience in client-facing interactions
• Healthcare industry experience is a plus but not required
• Note from manager:based on prior years' experience with the resume process, I want to make sure that we remove folks that are more specialized in IT programming or coding. While these skills are valuable to the organization, I've found a lot of IT resumes come to me, for these kinds of roles and the people with those experiences aren't a fit for my team.

Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
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