Vulnerability Response Operations Lead

Immediate need for a talented Vulnerability Response Operations Lead . This is a 12 Months contract opportunity with long-term potential and is located in Bradenton FL USA (Remote)  Please review the job description below and contact me ASAP if you are interested.

Job Diva ID: 26-11789

Pay Range: $80-$86/hr .  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 

Key Responsibilities:

• Client VR Product Ownership:
• Shape and refine workflows, SLAs, and escalation paths to improve response quality and operational flow.
• Partner with Security, IT Operations, and Business Units to unblock progress and ensure smooth vulnerability lifecycle execution.
• Identify and implement automation opportunities that reduce friction and increase accuracy (e.g., ticket enrichment, autoassignment, closure validation).
• Strengthen data integrity and workflow reliability by ensuring appropriate controls are implemented and maintained.
• Deliver dashboards that convert raw data into clear insights that help teams take action and improve outcomes.
• Track and report core performance metrics to highlight gaps, trends, and operational improvements.
• Client VR Enablement:
• Serve as a primary pointofcontact for triaging and troubleshooting Client Vulnerability Response support needs.
• Quickly assess ambiguous issues and challenges, clarify user needs, identify root causes, and drive resolution.
• Develop training materials and run enablement sessions with SNVR user community.
• Create training materials and enablement content that empowers users and improves platform adoption.
• Drive communication and changemanagement efforts that increase user confidence and engagement with SNVR.

Key Requirements and Technology Experience: 

• Must have skills:ServiceNow Vulnerability Response 
• Vulnerability tools
• VR workflows 
• Strong background in vulnerability management, SecOps, or GRC — enables the candidate to understand vulnerability data, remediation workflows, and stakeholder expectations, and to quickly diagnose issues in a complex security environment.
• Handson experience with Client Vulnerability Response / Config Compliance and integrations (Tenable, Qualys, etc.) — essential for triaging user issues, validating data flows, and driving accurate, reliable platform operations.
• Expertise in Client automation and dashboarding — ensures the candidate can streamline processes, reduce manual effort, and turn raw data into actionable insights for teams and leadership.
• Strong communication and stakeholdermanagement skills — critical for driving clarity from ambiguous requests, facilitating crossfunctional alignment, and guiding users toward effective outcomes.

Our client is a leading Banking Industry , and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
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