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Job Requirements of Field Engineer:
-
Employment Type:
Contractor
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Location:
Salt Lake City, UT (Onsite)
Do you meet the requirements for this job?
Field Engineer
Pyramid Consulting, Inc
Salt Lake City, UT (Onsite)
Contractor
Immediate need for a talented Field Engineer. This is a 12+ Months Contract opportunity with long-term potential and is located in Salt Lake City, UT. Please review the job description below and contact me ASAP if you are interested.
Job ID: 26-01290
Pay Range: $18-$28/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Key Requirements and Technology Experience:
Our client is a leading Airlines organization and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job ID: 26-01290
Pay Range: $18-$28/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Provides service and customer support during field visits or dispatches.
- Diagnoses errors or technical problems and determines proper solutions.
- Produces timely and detailed service reports.
- Documents processes.
- Collects and analyzes performance data to provide technical assistance.
- Ties workflow to schedule
- Accurately documents solutions related to complex issues
- Creates workaround procedures when standard procedures have failed and ensures issues are resolved
- Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers
- Builds positive relationships with customers
- Ability to use a ladder
Key Requirements and Technology Experience:
- 1–3 years handson experience in IT field support, desktop support, or similar roles.
- Strong working knowledge of Windows operating systems and PC hardware.
- Experience with device imaging, deployment tools, and refresh processes.
- Ability to troubleshoot hardware, software, and connectivity issues.
- Excellent customer service and communication skills when supporting end users.
- Ability to lift, move, and transport computer equipment as required.
Our client is a leading Airlines organization and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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