Senior Program Manager (Business Readiness + Knowledge Transfer)

Immediate need for a talented Senior Program Manager (Business Readiness + Knowledge Transfer). This is a 08+ months contract opportunity with long-term potential and US (Remote) . Please review the job description below and contact me ASAP if you are interested.

Job Diva ID: 26-11333

Pay Range: $90  - $95/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Lead the Business Readiness aspects of the Business Knowledge Transfer workstream for business applications requiring KT.
• Define and execute a structured KT approach aligned to Foundation Program milestones, TSA exit, and Day 1 / post–Day 1 readiness expectations.
• Mobilize business process owners, SMEs, and operational leaders to actively participate in KT planning and execution.
• Coordinate KT activities across vendors, IT, and business teams, ensuring clear ownership and accountability.
• Ensure KT artifacts (process documentation, training materials, runbooks, SOPs) are complete, accurate, and usable by receiving teams.
• Track KT progress, risks, and gaps; drive mitigation plans to address readiness shortfalls.
• Confirm knowledge transfer enables sustainable, independent operations and reduced vendor dependency.
• Business Readiness & Adoption Support
• Provide overall Business Readiness support across the Foundation Program, ensuring business teams are prepared for cutover, go-live, and steady-state operations.
• Partner with cross-functional teams (e.g., Customer Continuity) to ensure operational continuity, risk mitigation, and preparedness for transition events.
• Support readiness assessments, go-live criteria, and decision-making forums with fact-based status and risk reporting.
• Identify cross-workstream readiness risks and drive coordinated mitigation plans.
• Ensure readiness activities align with broader testing, cutover, hypercare, and stabilization plans.
• Cross-Functional Coordination
• Act as a bridge between business teams, IT, vendors, and program leadership.
• Align KT and readiness activities with program governance, timelines, and release plans.
• Support integration across Foundation workstreams to ensure cohesive end-to-end readiness.
• Governance, Reporting & Risk Management
• Act as the Project Manager for assigned Business Readiness and Business Knowledge Transfer initiatives, accountable for full lifecycle project management from mobilization through stabilization.
• Develop and maintain integrated project plans, timelines, dependencies, and critical path in alignment with Foundation Program governance.
• Own risk, issue, decision, and dependency management, proactively identifying, assessing, and driving mitigation to closure.
• Define, track, and report KPIs and readiness metrics to measure progress, quality, and business preparedness outcomes.
• Provide clear, fact-based leadership reporting on status, risks, issues, and mitigation plans to Foundation and executive stakeholders.
• Support go / no-go decision-making through objective readiness assessments and data-driven insights.
• Escalate risks proactively and drive resolution to protect continuity, adoption, and operational stability.

Key Requirements and Technology Experience: 

• Must Have Skills: Program/Project Management experience, Business Readiness, Knowledge Transfer (KT), ERP / Enterprise systems, Stakeholder management, Risk & Governance handling, Cross-functional coordination
• 8–12+ years of experience in program and project management and knowledge transfer roles within large, complex enterprise environments.
• 8–12+ years of experience leading Business Readiness workstreams, including readiness planning, execution, confirmation, and go-live decision support.
• Demonstrated experience supporting large-scale ERP and enterprise transformation programs (e.g., SAP, JDE, Oracle, or equivalent ERP platforms), including business preparedness for cutover and stabilization.
• Strong understanding of end-to-end business processes, operating models, and operational ownership transitions.
• Demonstrated ability to mobilize and influence senior business stakeholders, hold cross-functional teams accountable, and drive outcomes without direct authority.
• Experience operating in complex, fast-paced, and ambiguous transformation environments, with comfort navigating risk, trade-offs, and executive decision-making.
• Success Profile
• Ensures business teams are prepared to assume ownership through effective knowledge transfer.
• Brings structure, discipline, and accountability to business readiness execution.
• Proactively identifies and mitigates risks to continuity and adoption.
• Builds strong partnerships across business, IT, and vendor teams to enable successful transition and long-term stability.

Our client is a leading Healthcare industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
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