MIT/WinClient Touch Services Technician (L3)

Immediate need for a talented MIT/WinClient Touch Services Technician (L3). This is a 03 months contract to hire  opportunity and is located in Chandler, AZ(Onsite). Please review the job description below and contact me ASAP if you are interested.
 
Job ID: 25-94822
 
Pay Range: $17 - $18/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Factory Computing Support
• Troubleshoot and repair software/hardware issues at the system, module, and component levels.
• Support Windows-based factory equipment and related infrastructure.
• Collaborate with IT Networks, Windows teams, GOS Service Desk, and Process Integration (PI) for cross-functional troubleshooting.
• Parts & Inventory Management
• Assist with ordering, forecasting, stocking, and proper disposal of computing hardware.
• Maintain accurate documentation and communication regarding parts usage.
• Customer & Team Interaction
• Communicate effectively with internal customers, Client technicians, and hardware/software specialists.
• Provide excellent customer service and clear written/verbal communication.
• Server Install Support
• Rack and mount servers in datacenter environments.
• Connect network cables and perform cable management.
• Configure iLO based on documented procedures.
• Perform basic hardware/software troubleshooting.
• Patch servers and client systems as required.
• Network Physical Touch (Smart Hands) Support
• Provide onsite Level 1 physical touch support in coordination with remote L2/L3 teams.
• Replace cabling or hardware components to resolve incidents and service requests.
• Assist data center teams with daily infrastructure deployments within SLA.
• Perform rack & stack installations for network and server equipment.
• Manage cabling installations, removals, and pathway systems (TOR switches, cable trays).
• Move network gear and communications hardware as needed.

Key Requirements and Technology Experience: 

• Must have skills ["Windows Client Support", "Hardware Troubleshooting", "Factory IT Support", "Datacenter Smart Hands", "WinClient Support", "Windows Imaging", "Server Rack & Stack", "Network Cabling", "Electro-Mechanical Troubleshooting", "Cleanroom/Manufacturing IT Support"] 
• Experience: 3–5 years of technical experience preferred.
• Technical Skills:
• Windows imaging and intermediate Windows OS troubleshooting.
• Knowledge of Windows 10/11 and Microsoft Outlook, Excel, Word.
• Basic networking and datacenter hardware familiarity.
• Physical Requirements:
• Ability to lift up to 50 lbs independently.
• Ability to walk, sit, stand, crawl, kneel for extended periods.
• Comfortable working in hot enclosed environments (data center hot aisles).
• Ability to climb ladders and work at heights.
• Work Style:
• Ability to work independently or in teams of 3–4.
• Strong ownership mindset with the ability to multitask and prioritize.
• Flexibility in a dynamic factory environment.
• Preferred:
• Cleanroom experience.
• Technical certifications (optional).
• Associate degree or certification in a technical discipline preferred.
• Equivalent hands-on experience accepted.
• Technical certifications are a plus.

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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