IT Meeting / AV Support Specialist

Immediate need for a talented IT Meeting / AV Support Specialist. This is a 06 Months Contract opportunity with long-term potential and is located in Chicago, IL (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID:25-92636

Pay Range: $35 - $40/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:

• Daily operations of AV systems and services.
• Main point of contact for meeting room setup/operating meeting room devices.
• Main point of contact for AV related questions / troubleshooting from end users.
• Main point of contact to troubleshoot digital display and signage.
• Will be responsible for setting up AV technology in high-profile/special use conference rooms (ex. Boardroom, Training Room, Committee rooms). As well as point of contact for troubleshooting conferences in these rooms as well as our smaller meeting rooms.
• Responsible for providing high level training to Bank’s new-hires, and meeting coordinators and other non-AV employees on conference room technology and meeting coordination.
• Develop and update meeting room user guides as needed.
• Main point of contact to provide pre-meeting tech run troughs with meeting coordinators and presenters.
• Develop and implement a preventative maintenance schedule for the meeting room equipment (hardware reboots, software updates, etc.).
• Liaison with the Bank’s AV Service Provider to place and schedule and track the status of service calls, equipment orders, installations etc.
• During down-time, provide support for special projects as requested.
• Occasional off-hours event setup, troubleshooting, production, and support.
• Responding to and resolving help desk requests related to online meeting and collaboration tools, meeting application support and troubleshooting, hardware and software troubleshooting and support, and general technology consultation for staff seeking technical support assistance where appropriate.

Key Requirements and Technology Experience:

• Skills-Audio Visual, AV, Support, "troubleshoot
• Working knowledge of MS Office products (Word, Excel, Outlook, Teams) required.
• Working experience with integrated AV systems required (Microsoft Teams Rooms, 1Beyond, Q-Sys, Crestron, Atlona, Logitech, Lenovo and Evoko exist in our environment).
• Working experience with administrating and supporting management portals such as Lenovo Think smart Manager, Velocity, and MTR Portal.
• Working experience with digital display systems (Spinetix or similar).
• Experience with ServiceNow, Workday a plus.

Our client is a leading Banking Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
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