Customer Solutions Engineer

Immediate need for a talented Customer Solutions Engineer. This is a 06+ months contract opportunity with long-term potential and is located in Pittsburgh, PA (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-90753

Pay Range: $105 - $110/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• In partnership with Business Development teams :
• provide high touch technical support with strategic clients to facilitate the migration from the Content API for Shopping to the Merchant API .
• Manage relationships with a portfolio of Partners with senior internal and external stakeholders
• Design support solutions to complex customer challenges and recognize patterns that can be reused by other Partners.
• Perform implementation reviews, advocate new product features, educate partners and ensure the prompt and proper resolution of technical challenges.
• Communicate pre-migration assessment, flag detected errors and migration-related issues.
• Work with Business Development, Product Managers and Partner Operations Managers to upgrade top clients’ integration and make tools requests required to improve processes and performance.

Key Requirements and Technology Experience: 

• 4-5 years of experience in a technical, partner-facing role with a strong customer focus.
• Experience coding in one or more general purpose languages (e.g., Python, Java, Go, C or C++) including data structures, algorithms, and software design.
• Deep expertise with RESTful APIs, including integration, troubleshooting, and debugging. Coding skills required. Experience with Client's Shopping APIs is a huge plus!
• Proficiency in SQL for managing and analyzing data.
• Proven project management skills, with experience in managing complex technical migrations.
• Excellent cross-functional collaboration and communication skills.

Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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