Support Operations Analyst III

Immediate need for a talented Support Operations Analyst . This is a 05+ months contract opportunity with long-term potential and location is Atlanta, GA(Hybrid). Please review the job description below and contact me ASAP if you are interested.
 
Job Diva ID:  26-00963
 
Pay Range: $40-$45/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:

• Collaborate regularly with cross-functional teams supporting sales
• Support the launch, optimization, and ongoing maintenance of sales processes that improve efficiency and effectiveness
• Use SQL, MS Excel, Google Sheets, and Salesforce to develop, maintain, and automate reporting and insights related to lead management and sales activities
• Monitor, investigate, and analyze multiple sales data sets to provide a comprehensive view of sales productivity, revenue, campaigns, and performance
• Intake, prioritize, and fulfill requests from the sales organization while following established internal processes
• Manage multiple sales operations tasks against deadlines and communicate progress regularly
• Develop clear narratives, insights, and recommendations from analyses; build presentations and present findings to business stakeholders

Key Requirements and Technology Experience: 

• 3–5+ years of experience in an operations role (sales operations, revenue operations, or sales support)
• 2+ years of experience as a Salesforce power user, including building reports and dashboards
• Experience with data management, data delivery, and business intelligence tools (e.g., SQL, Salesforce, Excel/Sheets, Looker, Power BI, Tableau)
• Ability to extract insights from complex data sets and clearly communicate findings and recommendations
• Strong problem-solving mindset with the ability to identify and implement improvement opportunities
• Strong communication and cross-functional collaboration skills
• Bachelor’s or Graduate degree in business, analytics, or equivalent work experience

Our client is a leading Software Development Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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