Quality Outreach Coordinator

Immediate need for a talented Quality Outreach Coordinator. This is a 09 months contract opportunity with long-term potential and is located in U.S(Remote). Please review the job description below and contact me ASAP if you are interested.
 
Job ID:25-89309
 
Pay Range: $24 - $25/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:

• Perform outreach to members and/or providers via phone, fax, or email to encourage completion of preventive care and close open care gaps .
• Support quality and compliance initiatives, including seasonal call campaigns and record retrieval projects .
• Obtain medical records from providers and submit documentation to the appropriate clinical teams .
• Accurately enter assessments, authorizations, and record data into internal systems .
• Maintain confidentiality and integrity of all Personal Health Information (PHI) .
• Collaborate with supervisors, project managers, and team leaders to meet departmental goals .
• Ensure compliance with organizational policies, standards, and quality benchmarks .
• Perform additional administrative or operational support tasks as assigned .

Key Requirements and Technology Experience:

• Key Skills; Minimum of 2 years of experience in managed care, healthcare, or medical office setting.
• Experience with quality improvement initiatives or HEDIS processes.
• Experience with case management and outbound callings.
• Strong knowledge of medical terminology and healthcare administration practices
• Proficient in computer systems, including Microsoft Office Suite, fax, and PDF file conversions
• Prior experience in a healthcare call center or quality outreach environment
• Familiarity with data entry, healthcare compliance, and HIPAA standards
• Excellent verbal and written communication skills
• Strong attention to detail and accuracy in data management
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Independent worker with strong organizational and problem-solving skills
• Commitment to quality outcomes and patient-centered care
• High school diploma or GED .

Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
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