LTSS Service Care Manager

Immediate need for a talented LTSS Service Care Manager. This is a 03 Months Contract opportunity with long-term potential and is located in Naples, FL (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID:25-88344

Pay Range: $28 - $31/hour  mileage reimbursement.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:

• Prefer Spanish Speaking
• This is a remote position working from a home office.
• The position will be 8 to 5 with the possibility of participating in a flex work week after bring hired on FTI ( to be reviewed/approved by leadership based on performance in the role)
• The team has a strong longevity and many of the team have been a part of the team for years
• This role is remote but also requires field work – while allows for a self-made independent role.
• They can build and schedule their meetings throughout the week
• Interacting with members, family members, providers and other departments to ensure member’s needs are being met. member/provider requests/issues/concerns
• Visit members in field and return to home office to complete documentation .
• Managing difficult members, multiple priorities.  Positive attitude, problem solver/solutions oriented, empathy while ensuring business needs are met.
• Stabilizing Long term care workforce, supporting and maintaining compliance as we continue into our new contract requirements effective 2/1/25. We were awarded the entire state for the new state contract.
• Opportunity for promoting and growth from within the company. Promotional opportunity who wants to grow within the company and continue to develop even across to other lines of business
• We have a diverse team as our membership is diverse.  Having a diverse workforce only helps the plan to better serve our members. The interview panel will consist of a diverse panel.

Key Requirements and Technology Experience:

• Skills-Long term care, Medicare, Case management.
• Requires a Bachelor's degree and 2 – 4 years of related experience        
• Driver’s License     
• Experience with field based case management, remote work, Average CL #, home visits, care plan development, experience with  type of assessments.
• 2 years of Care Management experience (field experience is a must)
• Caseloads of 50,60,70 members – bonus if it is geriatric
• Long Term Care Medicaid experience
• Medicaid / Medicare experience
• Need to see experience being able to manage high case load
• Fast paced environment regarding new processes and programs
• They must be comfortable being able to connect with IT should their equipment fail in the field, etc. or be able to go into an office location or IT space.
• All documentation must be within system within 24 hours of completion
• Experience with electronic medical health records
• Home Health Experience
• Prefer experience working with TruCare which is the software the team uses
• Experience in Case Management in senior services, state agencies. Team Player, problem solver, solutions oriented, member centric, Integrity.
• Field based case management
• Remote work
• Experience working with geriatric population
• Location:-Candidates must reside within the state of Florida

Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
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