Network Operations Assistant in Fort Wayne, IN at Pyramid Consulting, Inc

Date Posted: 6/15/2020

Job Snapshot

Job Description

Immediate need for a talented Network Operations Assistant with experience in the Telecom Industry. This is a 03+ Months contract opportunity with long-term potential and is located in Fort Wayne, IN. Please review the job description below.
Job ID: 20-20056
Key Responsibilities:
  • Update estimated in-service dates, scheduled finish dates, COEI ready dates and target start and finish dates for all tasks that need to be assigned.
  • Utilize OPR for work order tracking and weekly/monthly update calls.
  • Update the Financial Project Status in Varasset throughout the life of the project and update comments at a minimum weekly so all business partners understand status of projects.
  • Be able to provide current status on any project when information is requested using the OPR report which pulls from Varasset where all information is updated.
  • Once project work is complete, document in Varasset the project completion, providing information on who was involved with the project (company, contractors), if MTF’s were filed or submitted, if project was splicing only or materials were charged (MTF’s), update Ready for Service “RFS” in Infinium.
  • Daily review of M6 CON_COMP queues and completion CON_COMP tasks for any associated circuit orders (ASR, MetroE, CIAC...etc):
  • Timely and detailed updates in M6 notes using OPCEN Standard format.
  • Apply correct Jeopardy code and provide follow-up date for resolution of roadblock
  • Populate OPCEN designated task labels with WO pertinent information.
  • Completion information including cable/pair information for circuits, or fiber counts on fiber related circuits to be added to the M6 remarks section for the order when completing the task.
Key Requirements and Technology Experience:
  • High school diploma or GED required. College degree a plus or 3 years or more experience in Engineering, Construction, Operations or related department preferred.
  • Strong project management and organizational skills.
  • Strong written, oral and interpersonal skills.
  • The ability to multi-task and have solid follow up system.
  • Analytical and critical thinking skills.
  • Knowledge Microsoft products, especially Excel.
  • Able to work affectively with other teams.
  • Knowledge of Varasset.
  • Knowledge of COE Engineering and Installation.
  • Knowledge of OSP Engineering and installation.
  • Knowledge of Infinium.
  • Knowledge of M6.
  • Knowledge of VxField.
  • High Level Overview of Outside Plant (OSP) Scheduler Responsibilities.
  • A. Work Orders/Projects.
  • Work orders (projects) are issued to OPCEN from engineering.
  • OPCEN reviews WO information to get the scope of the project, check if permits and major materials are needed (cable, poles, repeater housings, etc), and see what type of project it is and determine who is needed for it (ASR, FTTC, Pole, DOR, Roadmove, PDR, etc).
  • Check if cutsheets are needed for splicing projects. If so, request from facilities, then provide to construction once available.
  • Coordinate documents in Varasset on the Project in the Notes section that they have received the WO and give a brief description of what the plans are for it, and what is needed.
  • Document what cable is needed, if it is on order and has a PO already, or if stock cable will be used.
  • Document if permits are needed or already available.
  • Document if cutsheets are needed or are already available.
  • Document who is doing the project or parts of the project (e.g. contractor placing, FTR construction splicing).
  • If ASR, provide ECD.
Our client is a leading Telecom Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.