Staff Software Engineer-IC4 in Santa Clara, CA at Pyramid Consulting, Inc

Date Posted: 7/3/2020

Job Snapshot

Job Description

Immediate need for a talented [Staff Software Engineer-IC4] with experience in the Industry. This is a 3 Months contract to hire opportunity with long-term potential and is located in Santa Clara, CA. Please review the job description below.
Job ID: 10453808
Key Responsibilities:
  • Implement/enhance ServiceNow ITOM features; design solutions and processes for the ServiceNow platform
  • Participate in end to end implementation planning including project management, issue management, communication and change management
  • Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc.
  • Create and present functional and technical design including data analysis to business team, and gather feedback to influence solution design and approach
  • Document functional business requirements, process flow diagrams, and business cases.
  • Facilitate requirements gathering and process mapping workshop.
  • Build proofs-of-concept (POC) for potential new solutions and technologies
  • Accountable for the timely delivery of projects as per established roadmaps by working closely with the business teams
  • Strong alignment with product management and engineering teams on roadmap and product feedback.
  • Contribute and maintain a showcase of ITOM solutions created on the ServiceNow platform.
  • Provide mentoring and training to peers and other colleagues in the organization.
  • Staying current on product developments/releases to a level required for solutioning and value realization for business.
  • Follow Scrum and Agile development best practices.
Key Requirements and Technology Experience:
  • Recent Experience with ITOM Implementation or Support, Application Performance Management, and ServiceNow Platform scripting is required **
  • Experience in ServiceNow ITOM modules: Service Mapping, Discovery, Event Management, Cloud Management, Orchestration, CMDB and Asset Management.
  • Experience scripting with powershell, perl, wmi, ssh, python, javascript. Xpath, snmp
  • Experience with IT infrastructure, application and data, design architects to tie into broader solution for our internal stakeholder; Experience with enterprise architecture domains.
  • Exceptional communication and presentation skills to include technical and business concepts.
  • Experience with CMDB design, architecture and implementations (CCMDB, UCMDB, etc.)
    Hands on with AWS APIs, Azure, VMware, Puppet/Chef/Ansible, Containers/Docker, integration & automation expertise with 3rd parties.
  • Solid hands on skills with orchestration and automation platforms such as HPOO, vRO, Atrium, MSFT, IPSoft, etc.
  • Deep knowledge of service oriented and distributed application architecture in the enterprise (web services, data access and persistence, client/server, etc)
  • Experience with discovery technologies (ADDM, TADDM, DDMA/UD, etc.)
  • Experience with service modeling techniques (TPL, TQL, etc.)
  • Experience with event management platforms (Netcool, HPOM, BPPM, etc).
  • Experience with Cloud Management Platforms such as AWS, VMware, BMC, etc.
  • Solid IT Ops experience in storage, network and compute of enterprise environments
  • Experience in installing and configuring middleware applications (Oracle, WebSphere, etc.)
    IT Operations Management experience would be advantageous (Tool or process).
  • Exhibits prior and current technical expertise in web technology and the ability to learn new technology.
  • Technical or practice team lead in previous roles
Our client is a leading Industry Type and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. 
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