Technology Lead in Winnetka, IL at Pyramid Consulting, Inc

Date Posted: 6/8/2020

Job Snapshot

Job Description

Immediate need for a talented Technology Lead with experience in the IT Industry.
This is a 06+ Months Contract opportunity with long-term potential and is located in Winnetka, IL. Please review the job description below.
 
Job ID: 20-18970
Key Responsibilities and Skills:
  • Manage day to day operation for SCORES Application support within agreed Cost, Schedule and SLA
  • Support Request and Review Process
  • Works with rest of Supplier and CAP Service Delivery Manager to address escalated Issues and Risks
  • 8 years minimum IT experience
  • 1 year minimum experience in production support/development/maintenance/troubleshooting using Microfocus Visual Cobol
  • Basic scripting in PL/SQL
  • Basic scripting in LINUX
  • PowerBuilder
  • This application involves key business processes which Laboratory Accreditation and standardization.
  • This legacy application is written in COBOL and PowerBuilder and several other technologies, with development and maintenance activities done by the end client team.
  • Client will provide the maintenance support of the incident support to application landscape
  • Manage day to day operation for SCORES Application support within agreed Cost, Schedule and SLA
  • Work with the Manager on daily basis for the following functions:
  • Support Request and Review Process
  • Ticket Prioritization and Approval Process
  • Coordination with Offshore Support Team and Interaction
  •  Issue Resolution, Integration, Testing, and Documentation
  • Adhering to end client standard processes
  • After Hours Support Coverage
  • Service Improvement Initiatives
  • Engagement level Feedback
  • Works with rest of Supplier and end client Service Delivery Manager to address escalated Issues and Risks
  • Minimum years of experience 5+
Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. 
  J2W:CB3