TSG Support Technician in Louisville, KY at Pyramid Consulting, Inc

Date Posted: 6/27/2020

Job Snapshot

Job Description

Immediate need for a talented TSG Support Technician with experience in the Logistics Industry.
This is a 06+ Months Contract opportunity with long-term potential and is located in Louisville, KY. Please review the job description below.
Job ID: 20-16124

Key Requirements and Technology Experience:
  • Provides support activities in an assigned area.
  • Performs equipment exchange and recording inventory controls, software installations and program updates.
  • Troubleshooting and problem resolution on computer and Telecommunication systems.
  • Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.
  • Assist users to resolve computer related problems such as inoperative hardware or software.
  • Travel is required using one’s personal vehicle to provide Technology Support for Customers and to support Client Core Technology solutions, Client Small Package.
  • Freight and SCS locations to supporting Client technology infrastructure.
  • Willing to various shifts, able to five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades.
  • Associates Degree in Computer Science required Bachelors preferred and A+ certification required.
  • Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook.
  • Strong communication (both verbal and written), problem solving, and decision making skills.
  • Ability to with minimal supervision.
  • Highly organized and detail oriented; ability to prioritize daily tasks.
  • Flexible Schedule due to vacation coverage.
Our client is a leading Logistics Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.