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Job Requirements of Member Advocate:
-
Employment Type:
Contractor
-
Location:
Dallas, TX (Onsite)
Do you meet the requirements for this job?
Member Advocate
Pyramid Consulting, Inc
Dallas, TX (Onsite)
Contractor
Immediate need for a talented Member Advocate. This is a 06+Months (Possible Extension/Conversion) opportunity with long-term potential and is located in Dallas, TX(Remote). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-77268
Pay Range: $16.50 - $17/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy .
#prof J2W:CB3
Job ID:25-77268
Pay Range: $16.50 - $17/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Shift: We now work 7 days a week. We need recruits with OPEN availability:
- Monday – Friday – 6 am to 7 pm CST or 8 am- 5 pm .
- The member advocate outreaches members and providers daily.
- Receive and respond to Member complaints and formal grievances and identify potential access barriers and resolve as indicated in the grievance procedure.
- Investigate and resolve access and cultural sensitivity issues identified by Member Services staff, State staff, providers, advocacy organizations and recipients.
- Participate in local community organizations to acquire knowledge and insight regarding the special health care needs of Members and update and revise educational materials as appropriate.
- Key Skills:Member outreach experience.
- 3+ years of customer service experience in a healthcare environment.
- Medicare and/or Medicaid experience .
- High school diploma or equivalent.
- 3+ years of customer service experience in a healthcare environment.
- Medicare and/or Medicaid experience preferred.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy .
#prof J2W:CB3
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