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Job Requirements of Omnichannel Business Analyst:
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Employment Type:
Contractor
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Location:
Irvine, CA (Onsite)
Do you meet the requirements for this job?

Omnichannel Business Analyst
Job ID: 25-78016
Pay Range: $50 - $56/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Omnichannel/Merchandizing Analyst (70%)
- Digital product analytics.
- Define, track, and report on key digital KPIs (ATC, CVR, Shop to CVR, AOV, abandonment, etc.) for both app and web.
- Build and maintain automated dashboards to monitor product funnels, customer path to purchase, feature engagement, and merchandizing placements.
- Conduct funnel and cohort analyses to uncover drop-off points and recommend tech improvements to the team.
- Digital customer behavioural analytics.
- Segmentation of users to identify high-impact audiences or audiences with specific propensities to products.
- Map end-to-end customer journeys across touchpoints to understand contextually how products differ based on the customer journey.
- Create insights on how merchandizing strategies affect BAU and quantify behavioural changes of those strategies and initiatives.
- Omnichannel Experimentation / Testing.
- Based on data, provide experimentation suggestions and strategies that would meaningfully improve merchandizing performance on digital.
- Create reporting and readouts of launched experiments.
- Assist in PVT (production validation testing) on net new features/initiatives that roll out to ensure no bugs or issues exist.
- Key skills; OmniChannel , Testing, Ecommerce, Digital
- Ecomm campaign analytics support (30%)
- Own A/B testing analytics performance readouts, which includes creating automated dashboards and decks for internal teams and stakeholders.
- Own LTO digital analytics performance and create analytics readouts to support the marketing calendar.
- Maintenance and quality assurance of existing dashboards.
Our client is a leading Restaurant Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
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