Customer Service/Coordinator I

Immediate need for a talented Customer Service/Coordinator I. This is a 10+ Month Contract – Possible extension opportunity with long-term potential and is located in Hanover, PA (Hybrid). Please review the job description below and contact me ASAP if you are interested.
 
Job ID:25-84498
 
Pay Range: $19 - $19.70/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:

• IPT Support center :
• Call center role to aide in support during vacation season, more projects coming up (most will hit FY26 Q1 and Q2) .
• 3 roles, 1 will be 8:00-4:0 M-F and 2 will be 9-5 M-F.
• Hybrid – Remote Mon & Fri and Onsite Tues-Thurs
• Assignment will be at least through July.
• Possible extension and slight potential to convert .
• Entry-Level Role:
• Degree not required
• Will be trained on the job
• Opportunity to learn the business and grow
• No need for mastery of skillsets

Key Requirements and Technology Experience:

• Key Skills: Call Center, Customer Service (Settlement/Orders/Account), Data Entry, MS Office Suite (Excel/Word/Outlook/Teams), SAP+, Bilingual+ .
• Customer service background .
• Basic Microsoft Office skills (especially Excel, Word, Outlook, Teams) .
• Should be able to do basic data entry, upload files, and manipulate data .
• Tech-savvy and comfortable in a fast-paced, phone-heavy environment .
• Call center experience .
• SAP experience (not required; can be taught).
• Callers: Independent Distributor Partners (IDPs) .
• Business owners who manage their own routes .
• Settlement-related: Reviewing commission statements .
• Order-related: Placing, canceling, or modifying orders .
• Account-related: General assistance with account issues .

Our client is a leading Food processing Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
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