Care Management Support Coordinator

Immediate need for a talented Care Management Support Coordinator. This is a 06 Months Contract opportunity with long-term potential and is located in TX (Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-05968

Pay Range: $22 - $22.85/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:

• The Specialty Authorization Team consists of the processing of authorizations and follow-ups for DME, MHM, DAHS, and reductions/denials in which we are now at a 1 BD TAT for the processing of SK/SH/MMP authorizations. 
• Provides outreach to members via phone to support with care plan next steps, community or health plan resources, questions or concerns related to scheduling and ongoing education for both the member and provider throughout care/service
• Supports administrative care management activities including performing outreach, answering inbound calls, and scheduling services. Serves as a point of contact to members, providers, and staff to resolve issues and documents member records in accordance with current state and regulatory guidelines.
• We utilize project temps/contingent workers to assist with each of these areas as well as cross train them to be able to assist in multiple functions.
• The team continues to experience high authorization volumes.
• We work together like a family rather than co-workers in which helps facilitate the best care for those we serve by being committed, flexible, and compassionate to enhance the lives of every Member.
• Time schedule: 8am – 5pm, with possible OT.

Key Requirements and Technology Experience:

• Skills-2 years of experience in a managed care environment or working with people who have disabilities and/or with vulnerable populations who have chronic or complex conditions.
• High School diploma or GED
• Other state specific requirements may apply.
• Microsoft Outlook, Microsoft Teams, Zoom, Microsoft Word, Microsoft Excel, SharePoint, Internet

Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
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