Department Specialist

Immediate need for a talented Department Specialist. This is a 12+ months contract opportunity with long-term potential and is located in Deerfield, IL (Hybrid). Please review the job description below and contact me ASAP if you are interested.
 
Job ID: 25-69652
 
Pay Range: $19 - $22/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities: 

• Enter hardware orders in JDE 9.2 as per customer purchase order and supporting financial workups for both leases and purchases
• Perform cycle billing function to advance order processing in JDE 8.12
• Monitor order progress in JDE 9.2 to ensure complete transmittal to customer facing warehouse and through invoicing; intervene as required
• Prepare monthly lease re-bills and manual billings when required
• Work closely with warehouse personnel to facilitate shipping process, including mode of transport.
• Perform lease booking functions in LeasePak to commence invoicing upon confirmation of installation
• Assist with hardware payment dispute resolution (purchases and lease billings)
• Update and maintain data in designated Excel workbooks and tracking files
• Prepare all transaction documentation in advance of document imaging
• Ability to organize workload and prioritize tasks
• Attention to detail with a high level of accuracy and ability to self-check
• Ability to clearly identify and resolve routine and some non-routine issues on a timely basis
• Effective written and verbal communication skills
• Working systems knowledge of JD Edwards, Therefore, LeasePak
• Working knowledge of Excel
• Must have the ability to meet deadlines and handle multiple projects; should be able to ask the right questions and lead conversations in order to solve customer or internal issues
• Must be able to work effectively within a cross functional group to address business issues and ensure milestones are met.

Key Requirements and Technology Experience:  

• Key skills; Customer Operation, Lease, JD Edward
• 2 – 5 years customer operations experience
• Experience in lease back-office operations (preferred)
• Minimum requirements: High school degree or equivalent; 4-year college degree.

Our client is a leading Pharmaceutical Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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