Client Solutions Manager

Immediate need for a talented Client Solutions Manager. This is a 09 Months Contract opportunity with long-term potential and is located in Sunnyvale, CA , New York City, NY (Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID:25-86672

Pay Range: $30 - $38/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:

• Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer challenges
• Partner with cross-functional teams across Insights, Marketing, Media Operations, etc. to collaborate on campaign activation and drive toward client goals
• Be a consultative seller to renew and grow client investments
• Proactively analyse and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are achieved
• Consult and own all aspects of the client’s media campaigns including targeting, implementation, creative and content quality, optimization, performance, and proving ROI through campaign insights
• Apply rigor and use technology to design account plans to meet revenue goals
• Support customer communication and education including a best-in-class onboarding experience and ad hoc platform education needs
• Drive new product adoption and partner technology integration to enable client success and efficiency
• Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are met

Key Requirements and Technology Experience:

• Skills-Strong Client Relationship experience
• Social Media Strategy experience
• Media/advertising background
• Stakeholder Management
• Sales Force
• Client Docs
• 3 years of experience in advertising, sales, marketing, consulting, or media
• 2 years of auction based or programmatic campaign management and optimization experience (i.e. Client Ads, SEO/PPC, ad exchange/trading desks)
• BA/BS degree or equivalent practical experience
• Ability to work with MS Office Suite (PowerPoint, Excel, Client Docs)
• Demonstrated experience with Sales Force or relatable ticketing systems
• Demonstrated analytical background and experience with statistical analysis, return on investment modelling, and advertising / media analytics
• Ability to think strategically with a proven track record of achieving results by connecting a customer’s pressures with data-driven products and solutions.
• Demonstrated understanding of internet advertising technology and marketing automation
• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
• Ability to work independently and collaborate cross-functionally
• Demonstrated commitment to understanding and prioritizing the needs of the customer

Our client is a leading Software, Internet Media & Services Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
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