Field Service Technician

Immediate need for a talented Field Service Technician. This is a 12+ months contract opportunity with long-term potential and is located in Denver, CO (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-88189

Pay Range: $19 - $20/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Work Schedule: Monday to Friday, 9:00 a.m. – 6:00 p.m.
• On-Call Requirement: Rotating on-call schedule.
• Shift Differentials: None.
• Mileage: Reimbursed for all work-related travel; daily mileage varies.
• Coverage Area: Denver Metro region.
• Work Environment: Frequent driving between locations, with both on-site and limited remote work components.
• Physical Requirements: Must be able to lift up to 35 lbs and perform installations that may require standing, bending, or kneeling.
• Provide on-site technical support for networking equipment, access points, and connected systems.
• Troubleshoot and repair hardware issues involving computers, printers, POS systems, and display devices.
• Perform equipment installations, replacements, and preventive maintenance.
• Conduct software updates, configuration, and system checks as required.
• Manage work orders and document service activity in ticketing systems.
• Ensure compliance with client SLAs and complete assigned tasks within required timeframes.
• Plan and execute daily travel routes efficiently between assigned locations.
• Maintain a professional and customer-focused demeanor while working with restaurant staff and management.
• Complete required training and technical certification for account eligibility.
• Participate in a rotating on-call schedule and occasional overtime.
• Conversion  Rate: $21.00+ per hour

Key Requirements and Technology Experience: Qualifications

• Key Skills; Installation, Configuration, Troubleshooting, Printer repaire
• 2–5 years of relevant IT or field service experience preferred (training available for qualified candidates).
• Strong troubleshooting and problem-solving skills for both hardware and software issues.
• Hands-on experience with PCs, printers, POS systems, and general hardware repairs.
• Familiarity with basic networking concepts (LAN/WAN, wireless access points, routers, switches).
• Experience with ticketing systems (e.g., ServiceNow, Remedy) preferred.
• Excellent communication and customer service skills with a professional approach.
• Valid driver’s license and reliable transportation (mileage reimbursed).
• Ability to manage time effectively and adapt to changing schedules.
• CompTIA A+ certification (preferred but not required).
• Experience or certifications with Lexmark, HP, Dell, or Lenovo hardware.
• Hands-on experience with laser printer break-fix and hardware installation.
• Completion of client-specific technical certification after hire.

Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy