Senior Application Support Specialist

Immediate need for a talented Senior Application Support Specialist. This is a 12   months contract opportunity onsite in Richmond, VA(Onsite). Please review the job description below and contact me ASAP if you are interested.
 
Job ID:  26-05461
 
Pay Range: $70/hr - $75/hr.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Installation & Environment Management – Install, configure, and manage application infrastructure to support data teams
• Performance Monitoring & Optimization – Monitor system performance using data virtualization dashboards, logs, and external monitoring tools.
• Conduct performance tuning of queries, servers, and data source connections. Perform query profiling and troubleshooting slow queries.
• Perform backups, recovery operations, and environment maintenance.
• Apply object tagging, data classification, retention, and sharing policies.
• Security & Access Management – Manage authentication & authorization (user roles, ABAC/RBAC, LDAP/AD integration).
• Review & fix governance/security violations.
• Enforce SSO integration, MFA, and access control policies.
• Ensuring compliance with data protection regulations and organizational data governance policies (SOX or regulatory compliance).
• Troubleshooting & Technical Support – Resolve complex application errors, connectivity issues, and performance bottlenecks.
• Perform root-cause analysis of system health issues and query failures.
• Work with application vendor support teams and manage different support cases till resolution
• Collaboration & Cross functional Support – Work with data/systems architects, developers, DevOps, infrastructure, and business users on different aspects of application as support person
• Cost Management – Monitor platform health, Client credits, warehouse usage, and storage.
• Implement resource monitors and usage dashboards to prevent overspending.
• Tune scaling policies to avoid unnecessary compute consumption.
• Develop test cases and validate results for different applications supported by team
• Coaches and transfers knowledge to less experienced team members
• Exercises independent judgment and decision-making in planning, organizing and conducting work assignments.

Key Requirements and Technology Experience: 

• Key skills; Scripting Language, Kubernetes, Any Cloud 
• Experience with scripting languages such as Shell, R, Python, PowerShell, or Perl. PowerShell and Perl are highest priority but should look for someone well rounded/experience in all
• Experience with Kubernetes/HA environments. - start to finish and understanding of function of its connectivity and function in security, has to be able to diagnose if it breaks and fix it
• Experience with AWS/GCP/Azure – know the Client of the land, understanding what needs to take place if an issue takes place in the clouds, how it communicates, and cost associated with it
• Certifications specific to Client, Informatica, Denodo, Dataiku – nice to have
• First 3 are really nice to have/Dataiku can get later
• Strong communication skills both verbal and written
• Ability to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teams
• Minimum of 5 years hands on experience
• Bachelor’s degree in computer science, Information Technology, or related field is typically required.
• Are there any specific companies/industries you’d like to see in the candidate’s experience?
• Prior experience in the utilities industry
• Preferred Interview Process Overview (High level):
• Teams – Camera On.

Our client is a leading Energy Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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