Business Systems Analyst

Immediate need for a talented Business Systems Analyst. This is a 06+ Months Contract opportunity with long-term potential and is located in Richmond, VA (Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID:25-85772

Pay Range: $55 - $65/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:

• Partner with Facilities teams to understand operational needs and translate them into detailed business requirements.
• Identify business systems solution requirements by interviewing clients and analyzing work processes to evaluate information systems functionality.
• Analyze business requirements and design solutions to meet those requirements, testing, implementing, and maintaining software applications.
• Conduct business process analysis and contribute to long-range system planning.
• Develop and execute test plans, perform system configuration, and assist with user acceptance testing.
• Assist with implementing workarounds when system issues affect operations and provide advanced customer service.
• Provide second and third-level Help Line support for Facilities-related system issues.
• Lead or support enhancements and IT projects that improve Facilities operations and asset management.
• Communicate effectively with stakeholders to ensure alignment between technology solutions and business strategies.
• Mentor junior analysts and contribute to team knowledge sharing.

Key Requirements and Technology Experience:

• Skills-Fleet Management, Change Management, Business System Analysis, ERP.
• Experience in information Technology, a business/technology consulting firm, utility experience, oil and gas experience.
• Bachelor’s degree with 2+ years of experience in business analysis, process mapping, and enterprise application support
• Associate’s degree with 5+ years of relevant experience.
• Ability to research and resolve complex customer issues.
• Strong communication skills—verbal, written, and presentation.
• Proven ability to manage multiple deadlines and work independently.
• Demonstrated concern for quality and customer trust.
• Experience with technology projects and understanding of the software development lifecycle.
• Experience with ERP systems or Fleet Management, and Facilities Management applications.
• Familiarity with integration options between systems and processes.
• Strong adherence to formal testing and change management methodologies.
• 3-5+ years of hands on experience as a Business Systems Analyst (business analysis, process mapping, and enterprise application support )
• Experience with ERP systems or Fleet Management, and Facilities Management applications
• Experience handling projects with integrations options between systems and processes
• Strong understanding and adherence to formal testing and change management methodologies
• Ability to work as part of a team, being led and leading
• Effective communication – written, verbal, presentation
• Workshop and problem-solving facilitation with business unit client groups and IT teams.
• This functional team position will provide support to our Facilities & Fleet Management teams.
• The individual in this position will provide support for internal customers, and their applications/processes including second or third level Help Line support.
• Experience with M5, Indoor Finders, and building management systems is strongly preferred, however experience with enterprise application configuration and support paired with a willingness and aptitude to learn can be substituted for experience.
• This individual will also be assigned to lead or support client IT projects, and enhancements.

Our client is a leading energy utility Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
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