HEDIS Correspondence Coordinator

Immediate need for a talented HEDIS Correspondence Coordinator. This is a 06+ months contract opportunity with long-term potential and is located in US(Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-92029

Pay Range: $16 - $17/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• First 2-3 weeks after training will be heavy in making OUTBOUND Outreach calls to providers to kickstart medical record requests.
• Contacting/scheduling provider offices up to at least 3 times to request medical records and documenting each outreach in the database to ensure ample provider coverage.
• Communicate effectively and professionally with office managers, health systems, and any other facility or care providers.
• Attend & successfully complete remote training for up to first two weeks of project.  (Training is paid)
• PDF Review – Includes highlighting member demographics (Name & DOB) using Adobe Acrobat Reader, distributing & notifying Field Nurse and Clinical Quality Lead of new member charts for review/entry
• Abide by all Code of Conduct, HIPAA, and patient confidentiality requirements
• Additional tasks as assigned by the HEDIS Lead Nurse & Research Project Coordinator.

Key Requirements and Technology Experience: 

• Key Skills; High School Diploma, HEDIS experience, Inbound/ Outbound Calling experience
• High school diploma
• Normal business hours availability (8 hours a day, 5 days per week) – some limited flexibility available on a case-by-case basis
• High-speed internet access
• External Monitor – IBX will no longer provide
• Basic knowledge of how to use a laptop, iPhone
• Strong MS Excel, Outlook, Teams, Adobe Acrobat
• Ability to Multitask
• VERY Strong organizational, oral, and written communication skills
• VERY Strong telephone (making outbound calls) & customer service skills
• Knowledge of Medical Terminology
• College degree or Some college

Our client is a leading Health Insurance Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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