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Technical Support Assistant

Pyramid Consulting, Inc Framingham, MA (Onsite) Contractor

Immediate need for a talented Technical Support Assistant. This is a 06 months contract opportunity with long-term potential and is located in Framingham, MA (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-87152

Pay Range: $28 - $30/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Requirements and Technology Experience: 

  • Key skills; Electronics and AC & DC circuitry and technical support.
  • High School Diploma or GED
  • 2 years’ experience in customer service or technical help desk
  • 1 years’ experience with resolving complex technical issues through research, log analysis, issue reproduction, or advanced troubleshooting
  • Associate degree in computer science, IT, electronics, or equivalent experience with supporting software-based products or Access Control systems.
  • Technical certifications such as A /Net /MSSQL/MCP/MCSE/MCDBA
  • Understanding of basic AC and DC circuitry and electronics
  • Advanced Knowledge of SQL database engines
  • Advanced experience in Access Control, Video, Intrusion, and related technologies


Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy 

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Job Snapshot

Employee Type

Contractor

Location

Framingham, MA (Onsite)

Job Type

Customer Service

Experience

Not Specified

Date Posted

09/29/2025

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